Shipping policy

Shipping Policy

Last updated: 9 August 2026

1. Where we deliver

The 925 Club currently accepts orders only for serviceable Indian pincodes. Enter your six-digit pincode on a product page or at checkout to confirm availability before payment.

  • Orders are shipped to the delivery address confirmed during checkout.
  • We may contact you if an address is incomplete or cannot be serviced by our delivery partner.
  • International shipping is not currently available unless explicitly offered at checkout.

2. Dispatch and delivery timelines

Most orders are delivered within 7–10 working days after order confirmation. The pincode-specific estimate shown on the product page is calculated using this working-day range.

  • Working days exclude Saturdays and Sundays.
  • Orders may require additional time during launches, promotions, severe weather, or carrier disruptions.
  • Any material delay known to us will be communicated using the contact details supplied with the order.

3. Shipping charges

Any shipping fee, cash-on-delivery fee, discount, or free-shipping benefit is displayed in the order summary before you place the order. You will not be charged an undisclosed delivery fee after payment.

4. Tracking your order

When your order is handed to our delivery partner, the order status and available tracking details are added to My Orders and may also be sent to your registered email address.

  • Carrier scans can take up to 24 hours to appear after dispatch.
  • If tracking has not moved for an unusual period, contact us with your order number.

5. Delivery issues and damaged parcels

Please verify that the parcel is sealed before accepting it. If the package appears tampered with, refuse delivery where possible and contact us promptly.

  • For a missing, damaged, or incorrect item, email clear photos or an unboxing video and your order number within 48 hours of delivery.
  • Delivery delays do not automatically qualify an order for cancellation after dispatch, but our support team will help trace or resolve the shipment.
  • Approved returns follow our Cancellation & Refund Policy.

6. Address changes

Contact us immediately if you entered an incorrect address. We can update it only before the order is dispatched and before the carrier locks the shipment details. We cannot guarantee rerouting after dispatch.